To Obtain Technical Assistance: To enable TIE DOWN to respond to a request for
assistance or evaluation of customer or user operating difficulty, please provide at a
minimum the following information by calling 1-800-241-1806:
• Model number, serial number and all other data on the specific component which
appears to be involved in the difficulty.
• The date and from whom you purchased your TIE DOWN product.
• State your difficulty, being sure to mention at least the following: Application,
Nature of load involved, and Weight of the load.
Field Service: If field service at the request of the purchaser is rendered and the
difficulty is found not to be with TIE DOWNS product, the purchaser shall pay the time and
expense (at the prevailing rate at the time of service) of seller’s field representative(s).
Charges for service, labor and other expenses that have been incurred by the purchaser,
its customer or agent without prior written authorization of TIE DOWN will not be accepted.
TIE DOWN EXTENDS NO WARRANTY, EXPRESS OR IMPLIED, ON PRODUCTS NOT
MANUFACTURED BY TIE DOWN OR TO TIE DOWNS DESIGN SPECIFICATION, INCLUDING
BUT NOT LIMITED TO SUCH ITEMS AS NON-TIE DOWN TIRES, BRAKES, ACTUATORS,
BEARINGS, HOSE AND TUBING. PURCHASER’S RECOURSE SHALL BE LIMITED TO ANY
WARRANTY OF THE RESPECTIVE MANUFACTURERS.
THIS WARRANTY EXCLUDES ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR ANY PURPOSE.
THIS WARRANTY DOES NOT COVER NOR EXTEND TO INCIDENTAL OR
CONSEQUENTIAL DAMAGE. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
No representative has authority to make any representation, promise or agreement
except as stated in this Limited Warranty. TIE DOWN reserves the right to make design and
other changes upon its products without any obligation to install the same on any
previously sold or delivered products.
DUE TO THE WIDE VARIATION IN USES TO WHICH TIE DOWN PRODUCTS (WHEELS,
HUBS, BRAKES, ETC.) ARE SUBJECTED BY USERS, WE ARE UNABLE TO SPECIFY
CARRYING CAPACITIES OR SPEEDS FOR A PARTICULAR APPLICATION. THEREFORE,
THE MANUFACTURER MUST TEST HIS EQUIPMENT UNDER THE MOST SEVERE
CONDITIONS TO DETERMINE THAT TIE DOWN PRODUCTS ARE SUITABLE.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE DESCRIBED ABOVE.
EFFECTIVE JANUARY 2013 THIS WARRANTY SUPERSEDES ALL PRIOR WARRANTIES,
WRITTEN OR IMPLIED.
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